Less IT to coordinate, clearer visibility and a practical plan for what comes next. We help small and medium businesses keep their people working and make better use of technology.
You pay an agreed fee for a defined set of IT services, and we take responsibility for the day-to-day work, so it takes less of your time and attention. Our flexible plans are shaped around your budget, appetite for risk and where your business is today. With everyday IT management as the foundation, we agree the additional solutions you need and adapt the plan as your business changes.
Microsavvy has been providing IT services since 2003. Behind that experience are established processes and layers of proven tools for managing devices, software updates, email security, backups and controlled access. We bring those pieces together so security and productivity work hand in hand.
You get clear visibility of your IT, someone coordinating the moving parts, and a practical roadmap for what comes next.
We agree the services your business needs and make the responsibilities clear.
Help for your team, device management, software updates and supplier coordination.
Managed IT services →Layered safeguards for email, devices and access, supported by practical guidance.
Cybersecurity services →Microsoft 365, licensing, business information and cloud services that support the way your team works.
Cloud services →Agree what is backed up, how recovery is checked and what your business needs to restore.
Cloud and recovery planning →Keep your office, remote workers and business phone systems connected.
Network services →Find useful ways to reduce repetitive work through better processes, automation and AI.
Practical business improvement →Roadmaps, office relocations, new-office setups, device replacement and procurement, plus supplier coordination. We agree the scope and timing for each project.
Talk through an IT project →Review your systems, people and priorities. Agree the services, support hours and responsibilities, so everyone knows who handles what.
Document the environment, coordinate the handover and bring the agreed systems into management through an organised onboarding process.
Use clear processes for people joining, changing roles or leaving. Automate approved software deployments and updates where appropriate, with controlled access.
Review useful reporting, device lifecycles and upcoming changes. Keep a practical roadmap so decisions can be planned rather than left until something breaks.
Our core service area is the Sunshine Coast and Brisbane. If your business has people in other locations, you can still talk to us about a support arrangement that brings it together.
That might include teams along the east coast of Australia, from Cairns to Melbourne, or a local branch working with an interstate head office. Remote support, onsite arrangements and responsibilities are agreed for each location.
We can also discuss working alongside your head-office IT team or existing provider, with a clear division of responsibilities.
Discuss your locations and support needs →
We define the services, responsibilities and exclusions with you before you start. The scope should make clear what is covered and how additional work is agreed.
We start by understanding your systems, current arrangements and priorities. Then we agree an onboarding plan, coordinate the handover with your current provider and bring the agreed services under management. You’ll know what happens when, who is responsible and what we need from your team.
Your service arrangements set out how to contact us, the support hours, priorities and escalation process. We work through those details with you rather than assuming every business needs the same plan.
Tell us what is working, what is taking your time and what you would like to improve.
Send a short enquiry. We’ll review what you need and get in touch to agree the next step, including a call if it would be useful.
A selection of current and past client work.
