Welcome to Microsavvy
At Microsavvy, we’re more than just an IT provider—we’re a trusted partner with the experience to deliver practical solutions and robust cybersecurity services across the Sunshine Coast and Brisbane. Since 2003, we’ve grown from a niche IT consultancy into a comprehensive partner, refining our approach to meet the evolving needs of modern businesses.
We rely on proven, repeatable processes to maintain consistency and deliver reliable results. At the same time, we capture valuable insights from every experience, continuously enhancing our approach to meet your evolving needs.
Specialising in industries like engineering, construction, healthcare, manufacturing, and legal, we understand the unique challenges each sector faces. By focusing on proactive solutions, we help maximise uptime and keep your operations running smoothly, no matter your industry or size.
We believe in building lasting relationships with our clients, becoming an integral part of their journey and empowering their growth and success with confidence.
Our Mission
At Microsavvy, our mission is to empower businesses with resilient, proactive cyber solutions designed to safeguard their operations, boost productivity, and enable sustainable growth. We’re committed to delivering comprehensive IT strategies and robust security measures that not only prevent disruptions but also prepare organisations to withstand and recover swiftly from emerging cyber threats. Through innovative technology, expert guidance, and an unwavering commitment to trust and transparency, we create secure digital foundations that keep businesses ahead in an ever-evolving digital landscape.
Our Vision
Our vision is to be the trusted leader in cyber resilience, empowering businesses to thrive securely in an ever-evolving digital landscape. We see a future where every organisation, regardless of size, has access to innovative and fortified IT solutions that enable them to operate with confidence, adapt to change, and recover swiftly from cyber challenges. Through continuous learning, cutting-edge technology, and a commitment to our clients’ success, we strive to set the standard for proactive, reliable, and resilient IT services.
Our Proactive Approach to IT Management
Established Expertise
Since 2003, we’ve helped businesses navigate changing technologies and challenges, earning a reputation for trust and reliability across diverse industries.
Proactive Management
We utilise advanced remote monitoring and management (RMM) tools to detect and resolve IT issues before they escalate, ensuring your IT environment remains secure and stable.
Data-Driven Decisions
We leverage key performance indicators (KPIs) and provide you with the essential data needed to make informed decisions. By presenting both risks and gains, we help you navigate choices and make the right decisions for your organisation.
Detailed Reporting
We provide extensively detailed reports and collaborate with you to ensure transparency, enabling us to develop future measures together for enhanced business continuity.
Operational Efficiency
By prioritising streamlined processes and efficient IT solutions, we reduce downtime and errors, enabling your business to operate smoothly and reliably.
Continuous Improvement
We embrace a culture of continuous improvement, always seeking ways to enhance our processes, services, and overall impact.
Our Philosophy
At Microsavvy, our approach is guided by these core principles:
- Strong, Collaborative Partnerships We go beyond the role of a traditional IT provider, becoming an integral part of your team and aligning our approach with your business goals.
- Proactive & Resilient Solutions We focus on proactive strategies and resilient IT solutions that empower your business to thrive securely in an ever-evolving digital landscape.
- Open Communication & Transparent Consultation We prioritise clear communication and honest guidance to build trust and mutual success.
- Commitment to Sustainable Growth Our goal is to enable long-term growth through comprehensive IT strategies and expert guidance.
- Corporate Social Responsibility We’re committed to making a positive impact by supporting animal charities, engaging in tree-planting initiatives, and reducing our carbon footprint through sustainable practices.
Why Microsavvy Stands Out
Trust and Transparency
We value open communication and transparency, fostering long-term client relationships.
Proactive and Reliable Support
With 24/7 proactive monitoring and round-the-clock support, we keep your business running smoothly.
No Surprise Charges
Our predictable pricing model helps you manage IT costs with ease, ensuring you know exactly what to expect with no hidden fees.
Monthly Executive Reports
Receive detailed reports outlining key metrics to keep you informed of your system’s performance.
Proactive Maintenance
Automated updates keep your systems current and secure.
Vendor Management
We manage your technology vendors, from software to communication services, so you can focus on business growth.
Central Access Portal
A web-based portal for managing tickets, invoices, agreements, and more.
Practical Solutions
IT can be complex, but we break down the jargon and help you understand your IT infrastructure, guiding you through the process of implementing the solutions.
Repeatable Processes
Our automated systems ensure consistency and reliability, minimising errors and meeting your service expectations.
Extension of Your Team
We integrate seamlessly with your team, offering ongoing support as a trusted partner.
Meet Travis Brown, Our founder
Travis Brown established Microsavvy Pty Ltd with a clear vision: to empower local businesses across the Sunshine Coast and Brisbane with IT solutions they can trust. Driven by a commitment to building genuine partnerships, Travis has dedicated himself to creating an environment where businesses of all sizes can thrive with the same level of protection and resilience enjoyed by larger organisations.
Microsavvy believes your IT should work for you—not vice versa. Our proactive, hands-on approach keeps your business running smoothly by minimising downtime and addressing IT challenges before they become issues. With an experienced team by your side, we deliver intelligent, cost-effective solutions that give you peace of mind and the freedom to focus on what matters most to your business.
Explore Related Services
Cybersecurity
24/7 threat monitoring, incident response, and ongoing cybersecurity management.
Digital Transformation Consultant
Enhance your operations with modern digital solutions for greater efficiency.
Managed IT Services
Ensure your entire IT infrastructure is secure, reliable, and fully managed with Microsavvy’s proactive IT management services.
Business Cloud Solutions
Secure your cloud environment with expert guidance and tailored solutions.
Network Solutions
Build and manage fast, secure networks that support your growth.
Compliance Consultants
Ensuring Your Business Meets Essential Standards.
Embracing Smart City and IoT Technologies
We’re proud to be members of the Sunshine Coast business community, embracing cutting-edge advancements and exploring the exciting opportunities the Maroochydore CBD project brings to the local business landscape.
Frequently Asked Questions
A Managed Service Provider (MSP) is a partner that manages your IT systems and services to keep them secure, up-to-date, and running efficiently. This means you get expert support, reduce costly downtime, increase efficiency, and free up your time to focus on your business.
We work with small to medium-sized enterprises (SMEs) in various industries, such as professional services, retail, construction, and manufacturing. We tailor our IT solutions to fit your unique needs, ensuring compliance, security, and scalability.
Our Managed IT services ensure continuous monitoring and comprehensive support for your business, whether your IT infrastructure is on-premises, in the cloud, or a hybrid of both. Designed specifically for SMBs, our support programs proactively manage and optimise your IT environment, reducing the risk of disruptions and enhancing business continuity. By minimising incidents, we create a win-win partnership that keeps your business running smoothly, giving you peace of mind and maximising your technology investments.
Our expertise covers a wide range of IT consulting services tailored to meet your business needs. While we focus exclusively on IT, we understand that digital marketing requires specialised skills. For any services outside our scope, such as digital marketing, we’re happy to connect you with trusted partners from our network of preferred providers, ensuring you have access to the right experts for every aspect of your business.
We offer a complete suite of cybersecurity solutions, including threat detection, firewall and antivirus management, data encryption, access controls, employee training, and regular security audits. Our approach ensures your data and systems are safe.
The ‘Essential Eight’ is a cybersecurity framework developed by the Australian Cyber Security Centre (ACSC) that outlines eight fundamental strategies to protect organisations from cyber threats. These strategies focus on risk mitigation, reducing vulnerabilities, and enhancing resilience against cyber incidents. The Essential Eight includes measures such as application whitelisting, patching applications and operating systems, limiting administrative privileges, and implementing multi-factor authentication. By following these guidelines, organisations can significantly improve their cybersecurity posture and reduce the risk of common cyber attacks.
The Essential Eight framework is primarily aimed at Australian government agencies to ensure a standardised level of cybersecurity across government operations. However, it is increasingly recommended for businesses and organisations of all sizes, especially those managing sensitive or critical data or involved in critical infrastructure sectors (e.g., healthcare, finance, energy).
Organisations handling data or providing services tied to government operations or regulated industries are also encouraged to align with the Essential Eight to enhance cybersecurity resilience. Compliance with this framework helps these organisations mitigate common cyber threats and improve their overall security posture, making it relevant for any entity concerned with robust cybersecurity measures.
Absolutely. We provide consulting services to guide your organisation through the E8 Maturity Model, ensuring you meet key requirements. Additionally, we assist clients in achieving ISO compliance standards, helping you stay aligned with industry regulations.
A strong data backup and disaster recovery plan is essential for maintaining business continuity. In the event of unexpected data loss or system failure, having automated, secure backups and a clear recovery strategy minimises downtime and disruption. Data recovery is a critical part of keeping your business operations running smoothly and ensuring you can quickly bounce back from unforeseen challenges.
Our proactive maintenance keeps your systems up-to-date with the latest security patches and updates. We automate the process and monitor and track compliance to increase your organisation’s cyber resilience. We vet and approve updates prior to their deployment reducing the likelihood of poisoned updates affecting productivity.
During onboarding, we perform an IT assessment, identify pain points, and customise a plan that fits your business. We transition IT management with minimal disruption, allowing you to see immediate benefits.
Cloud services offer secure, scalable, and flexible IT solutions that grow with your business. We handle the entire migration process, ensuring a smooth transition with minimal downtime.
Digital transformation involves using technology to improve your business processes, enhance customer experiences, and increase operational efficiency. We help you adopt the right digital tools to stay competitive.
Costs depend on the services you need and the complexity of your IT environment. We offer flexible pricing options, including fixed monthly fees and pay-as-you-go plans. Reach out to us for a customised quote.
Yes, we often collaborate with in-house IT teams, offering specialised expertise and extended support. Whether you need extra hands for specific projects or advanced cybersecurity solutions, we work alongside your team effectively.
At Microsavvy, we believe in delivering more than just IT support—we aim to become an integral part of your business. We prioritise transparency, offering clear pricing with no hidden fees or surprise charges. Our tailored solutions and proactive approach help you stay ahead of IT challenges while focusing on growth. With repeatable processes and expertise in every facet of cybersecurity and compliance, we provide consistent results and guide you through understanding your IT infrastructure. As proud members of the Sunshine Coast business community, we are committed to supporting your success and resilience in an evolving digital landscape.
Getting started is easy! Reach out for a consultation, and we’ll assess your needs, review your current IT environment, and recommend tailored solutions.
Get in Touch
Ready to experience the Microsavvy difference? Contact us today to discuss your IT needs and discover how we can help your business succeed.
