IT support for Sunshine Coast businesses

Microsavvy provides reliable business IT support on the Sunshine Coast, helping small and medium-sized businesses across the region and Brisbane keep their technology running smoothly.

Some of the businesses we've supported

A technology partner who understands the work behind the IT

We take the time to understand how your business works and what matters most.

Together, we work through your priorities and make the next steps clear.

That means dependable IT support today, with practical improvements as your business grows and changes.

Start with a conversation

Tell us about your business, what is working and what is getting in the way. We’ll talk through where we may be able to help.

Agree the priorities

Work out what needs attention now and what can wait. Before work starts, make the scope, responsibilities and costs clear.

Keep reviewing

As your business changes, your technology needs will change too. Keep the discussion open about what is useful, what needs attention and what comes next.

Look for useful improvements

Keep the essentials in order while exploring practical ways to make everyday work easier, through better use of the tools your team already has, automation and AI.

Support for today, a practical plan for what's next

Dependable support for the technology your team relies on, with practical help to improve the way work gets done.

Managed IT Services

Day-to-day help, ongoing management and a clearer plan for your technology. We help you look after the systems your team relies on and coordinate the suppliers involved.

Cybersecurity

A practical approach to protecting accounts, devices and business information. Understand your priorities, the safeguards in place and how your business would respond if something went wrong.

Business Cloud Solutions

Help your team access files, share information and work together. We consider your applications, access, costs and support needs when planning a change.

Network Solutions

Reliable office, remote and site connectivity, planned around the applications your team uses and the places they work.

AI and automation

Find useful ways to reduce repetitive work and help your team get more from technology. Start with a real task, then consider the tools, staff guidance and information handling it needs.

IT strategy and planning

Understand your technology priorities, agree a practical roadmap and review what needs to change as your business grows.

Finding useful ways to use AI at work

Have you had much of a play with AI at work yet?

There are plenty of tools to try. However, the best place to start is with a task your team would like to make easier.

For example, AI can help find information, prepare a first draft or reduce repetitive admin.

We help you work out where AI and automation could be useful. We also provide guidance on using these tools safely and protecting sensitive business information.

Whether you’re exploring AI for the first time or already testing a few tools, we’re happy to talk it through.

Useful guides, at your own pace

Beyond the Prompt: practical ideas for AI at work and sensible ways to handle business information.

The Small Business IT Buyer’s Guide: what to ask when choosing an IT partner.

Cyber Security Survival Guide: cybersecurity questions worth discussing in your business.

See What Our Partners Have to Say

“Working with Microsavvy has transformed our business from earlier iterations of IT infrastructure over the past decade into a fully integrated Microsoft 365 cloud-native system. Our productivity has increased, and the transition has been seamless, with expert support every step of the way. Microsavvy continues to work with us to enhance our competitive advantage.”

Jeffrey Roulston
Director, Projex Partners (Engineering Industry)

“Microsavvy has been an invaluable partner for our business, supporting all our server, PC, cloud solutions, and Voice over IP communications. Their friendly team is always reliable, incredibly professional, and expert in their field. They have kept many areas of our business functional, ensuring smooth operations for our team of 20 staff. With several years of partnership, we have relied on Microsavvy for training and support on Microsoft 365 and other internal software. We cannot recommend them highly enough for any business IT needs.”

Lachie Smart General Manager, Smartline Medical (Health & Medical Industry)

“I made the switch to Microsavvy in 2018, seeking a responsive and personalised IT service. The transition was seamless and cost-effective, allowing us to implement effective hardware and up-to-date software that enhanced our operations.

Microsavvy has consistently provided exceptional support and cybersecurity systems that meet the requirements of my cybersecurity insurance and professional obligations. Their commitment to safeguarding my clients’ confidential information is invaluable.

As the owner of a busy small practice, I greatly appreciate Microsavvy’s ability to respond at short notice and resolve issues promptly, often going beyond standard service level agreements. Their dedication has been essential in keeping my practice running smoothly.”

Michael Beirne Director, Barclay Beirne Lawyers (Legal Industry)

“My experience with Microsavvy has been outstanding from the start. After transferring my business to them, I was impressed by their responsiveness and personalised service. They resolved all my technical issues professionally, and their team installed robust security measures to ensure future protection. With their support, I’ve been able to maintain the confidentiality of my clients’ information, fulfilling both my professional obligations and cyber insurance requirements. I highly recommend Microsavvy to anyone looking to set up a reliable computer system and security for their home or business.”

Geoffrey Balcomb CEO, Margeo Investment Pty. Ltd. (Financial Investments Sector)

“Microsavvy has been a dependable IT partner for Peninsula Animal Aid for many years. Their Managed IT Services keep our systems running smoothly, and their expertise in cybersecurity and compliance is invaluable. We’re especially grateful for their support as a sponsor, which has truly benefited our cause. Our partnership with Microsavvy has made a real difference, and we appreciate their continued support!”

Anne Peninsula Animal Aid (Non-profit Industry)

“LPE have been partners with Microsavvy for over 5 years now and we couldn’t be happier with their IT solutions and support. Travis has helped LPE build and implement better systems that are easy to scale during times of rapid business growth, and our fast-growing team always feel supported by Microsavvy in a timely and efficient manner. We have complete peace of mind knowing Microsavvy are there to take care of all our IT needs, allowing us to focus more of our time and energy on our business! Thank you, Travis, and the Microsavvy team for all you do for LPE.”

Abigail Jones-Walker Marketing Executive, LPE (Energy Retail Sector)

“Novotel Twin Waters Resort, Sunshine Coast, have been working closely with Microsavvy and Travis Brown since 2004. Microsavvy have managed the IT requirements of the resort through their managed services program. The program fits our business model as we do not have any local IT support staff. The IT processes and management Microsavvy provide as part of their support program relieves us of that aspect of day to day business.

Microsavvy provide practical advice for our business consisting of hundreds of staff and relatively complex IT systems. During the period of association with Microsavvy there have been ownership and management changes which Microsavvy’s service delivery has adapted to and managed as an internal IT department would.

Microsavvy have successfully managed the delivery of our many IT projects; from complete IT infrastructure and phone system replacement, to individual PC upgrades. Microsavvy assist us with our dealing with third party organisations and procurement. Overall they fit into our business like an extension of our business and we would happily validate the services they provide.”

Warwick Kahl
General Manager, Novotel Twin Waters Resort (Tourism Industry)

Frequently Asked Questions

What IT services do you provide?

We deliver a full suite of IT solutions including managed IT services, cybersecurity, cloud management, business networking, VoIP, consulting, and IT procurement. Our goal is to keep your business secure, connected, and efficient.

Do you work with small and medium businesses?

Yes. We work with small and medium businesses, shaping the support and technology around how your team operates. We start by understanding your needs and agreeing a practical scope.

How do you keep businesses secure from cyber threats?

We take a layered approach, combining appropriate account and device protection, email safeguards, staff guidance and recovery planning. We agree the priorities and ongoing responsibilities with you, including monitoring and response arrangements.

Do you offer customised IT strategies?

Absolutely. We don’t believe in one-size-fits-all. Every service plan is tailored to your operations, from cloud migration and data backup to modernising business processes. We design IT strategies that align with your goals.

What industries do you specialise in?

We work with a wide range of industries including healthcare, legal, construction, retail, hospitality, engineering, manufacturing, and not-for-profit. Each solution is shaped to meet the unique needs of your sector.

Tell us about your IT needs

Send a short enquiry. We’ll review what you need and get in touch to agree the next step, including a call if it would be useful.